I can't see the request new medication link

If you can't see the 'New request' medication requests link on the homepage, contact your practice and ask them to make it available.

If you have 'Messages' enabled, and your practice offer medication requests online, you can request the ability to order medications using the Request access option under Medication requests on the homepage. Alternatively, you can use the Practice services tab in the My Account section.


Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice