The most recent request will be displayed in the Medication requests section of the homepage.
The Medication requests section of the homepage using dummy data
Select View all or select Repeat Medication from the dashboard to view all requests. The Repeat Medication section is split between Requests and Your medication.
Pending or historic requests that have either been accepted or rejected.
If a request is rejected by your practice, a reason is usually provided. Select the rejection on the website, or select View Details on the app, to view the reason (GP comments).
An example of a rejected medication request using dummy data
All repeat medications that you are able to request.
You can cancel a request, if required, in the Requests section. Access Repeat Medication > Requests, select the pending request, then follow the instructions on-screen.
Still having a problem?
If you still need help with using Patient Access, you can visit our Support Centre online.
If you want to discuss medical issues, please contact your practice