Unlinked Patient Access accounts

As with a linked Patient Access account, each account will need a unique email address. 

From Monday 8 July 2019, an ‘unlinked’ version of Patient Access will be available for patients who don’t need to link to their GP practice, but may wish to book pharmacy appointments (e.g. for travel vaccinations), or search for health advice. 

Patients can still link to their GP practice at a later date if the surgery uses EMIS software and supports Patient Access.

Patients can register using the app or site, then skip the final stage of linking to their GP practice.

For more information on Patient Access, scroll down the sign in page or visit the dedicated patient facing support centre

Benefits of registering for Patient Access

With an unlinked account you can:

  • Book healthcare services (pharmacy appointments).
  • Get health advice.
  • Find NHS self-referral services.

Additional benefits of linking to your practice

To find out if your practice supports Patient Access, use the ‘Link Your GP Practice’ option in the navigation pane and search using the practice postcode.

There is also a link under My Account (available when you select your name). Alternatively, enquire at your practice and if Patient Access is supported, they will provide you with a registration letter.

With a linked account you can also:

  • Book GP appointments.
  • Order repeat medication.
  • View your medical record.
  • Message your GP (non-urgent enquiries only).
  • Act on behalf of someone (proxy).

Register for Patient Access

  1. On the Patient Access sign in screen, select Register now.
  2. Enter your personal details.
    Note: The gender field is optional.
  3. Enter your account details.
    Note: The Mobile phone and Marketing fields are optional. 
  4. Accept the terms and conditions.
  5. Select Create account.
  6. The account is created. Next choose one of the following options:
    1. Link your GP practice (to link to your practice).
    2. Skip for now (you can always link later using the Navigation pane or the My Account section (available when you select your name)).
  7. Your registration is complete.

You will receive an email confirming the registration. 

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice