Patient Access widgets

What are widgets?

Widgets can be added to your phone’s home screen. They are a quick way to access specific information from apps without opening up the app itself. 

How to add Patient Access widgets


  1. Press and hold down the Home screen until the apps jiggle.
  2. Tap the plus (+) icon in the top left hand corner.
  3. Select Patient Access and choose a widget, then tap Add Widget.
  4. Tap Done.


  1. On the Home screen, touch and hold an empty space.
  2. Tap Widgets or Add Widgets.
  3. Find Patient Access and choose a widget. To add one to your home screen, touch and hold a widget.
  4. Drag the widget to where you want it and lift your finger.

Available Patient Access widgets

Latest Article Widget:

Use this widget to view the latest, trending and your preferred articles. Tapping on an article takes you to Patient Info to read more.

Repeat Medication Ordering Widget:

If you have repeat medications, this widget will direct you to the Medication screen to place an order.

Order Status Tracking Widget:

Use this widget to view the status of your Repeat Medication orders.

Search Widget:

The Search widget, when tapped, redirects you Patient Info to search for content.

Symptom Checker Widget:

The Symptom Checker widget, when tapped, directs you to the Symptom Checker feature within Patient Info.

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice