Patient access
Technical support
There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more
There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.
18 Results found
  • # Registration
    Link to your GP practice
  • # My Account
    Change and verify account settings
  • # Messaging
    NHS COVID-19 app: emails and SMS messages
  • # Signing in
    Forgotten email or password?
  • # My Account
    Change your contact details at your GP practice
  • # My Account
    Change password
  • # Repeat medication
    Smart Pharmacy prescription statuses
    Updates you will receive with Smart Pharmacy.
  • # Repeat medication
    Smart Pharmacy
    Track and receive updates on your medication orders.
  • # Signing in
    Signing in FAQs and troubleshooting
  • # Signing in
    Memorable Word
  • 1
  • 2
  • >
  • >>
PRODUCTS & SERVICES
  • About us
  • Patient Access
  • Patient Info
FOR PATIENT ACCESS APP
  • Terms of use
  • Privacy policy
  • Complaint policy
  • Cookie policy
  • Accessibility statement
Support
  • Contact technical support
© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.
Patient Access technical support
The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.
When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.
Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.
For all medical queries, please contact
  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
 Contact technical support