Version Support

Patient Access regularly discontinues support for the older versions of iOS/Android operating systems and web browsers in order to be able to focus on delivering higher quality in the latest and upcoming Patient Access releases.

Currently supported versions


iOS 13 or higher


Android 7 and higher

If your device does not meet the minimum supported version, you can still access all the benefits of Patient Access by logging into our website.

Web browsers

Chrome from version 110.0

Safari from version 14.0

Edge from version 119.0

Firefox from version 116.0

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice