Patient Access regularly discontinues support for the older versions of iOS/Android operating systems and web browsers in order to be able to focus on delivering higher quality in the latest and upcoming Patient Access releases.
Currently supported versions
iOS 13 or higher
Android 7 and higher
If your device does not meet the minimum supported version, you can still access all the benefits of Patient Access by logging into our website.
Chrome from version 70.0
Safari from version 11.0
Edge from version 42.0
Firefox from version 63.0
Still having a problem?
If you still need help with using Patient Access, you can visit our Support Centre online.
If you want to discuss medical issues, please contact your practice