Version Support

Patient Access regularly discontinues support for the older versions of iOS/Android operating systems and web browsers in order to be able to focus on delivering higher quality in the latest and upcoming Patient Access releases.

End of support

With our next update, Patient Access will discontinue support for all devices running on versions iOS 9 and Android 5 (Lollipop) or lower.

Currently supported versions


iOS 9 and higher


Android 4 (KitKat) and higher

Web browsers

Chrome from version 70.0

Safari from version 10.0

Edge from version 42.0

Firefox from version 63.0

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice