v2.9.0 - Aug 8th 2024
This release includes various enhancements and bug fixes:
- Smart Pharmacy and its features are now available for patients whose practice uses the TPP clinical system.
- Users can now receive medication order updates and notifications for orders placed outside of Patient Access.
v2.8.13 - July 4
This release includes various enhancements, bug fixes and general improvements.
- Latest Article Widget: Users can now add a widget to view the latest or trending articles and their preferred articles. Tapping on an article takes them to the Patient Info section to read more.
- Repeat Medication Ordering Widget: Users with repeat medications now have the ability to create a widget that directs them to the medication screen to place their order.
- Order Status Tracking Widget: Users can now view the status of their Repeat Medication orders using a dedicated widget.
- Search Widget: Users can add a search widget which, when tapped, redirects them to Patient Info to search for content.
- Symptom Checker Widget: Users can add a Symptom Checker widget that, when tapped, directs them to the Symptom Checker feature within Patient Info.
v2.8.12 - June 6th
This release includes various enhancements, bug fixes and general improvements.
- You can now set up or change the authenticator app from Account settings.
- Mobile number verification from Account settings has been improved.
- Biometrics can now be enabled by tapping the setup option from multiple locations within the Patient Access app.
v2.8.11 - March 21st 2024
This release includes various enhancements and bug fixes.
- Medication reminders now available! Effortlessly stay on top of your health with our intuitive system.
- Users can now set up Multi-Factor Authentication (MFA) to secure their Patient Access accounts
v2.8.10 - Jan 17th 2024
This release includes various enhancements, bug fixes and general improvements.
v2.8.9 - 7 November 2023
This release includes various enhancements and bug fixes:
- You can now access the Healthcare Services section from your Patient Access dashboard.
- The COVID-19 Vaccination Card has been moved from the dashboard to the Immunisation section of your Medical Record. *The COVID-19 Vaccination Card is only available to patients in England.
- We've made improvements to the mobile number verification process.
v2.8.8 - 20 September 2023
This release includes various enhancements and bug fixes:
- Improvements to the Forgotten User ID process.
v2.8.7 - 13 July 2023
This release includes various enhancements and bug fixes.
v.2.8.6 - 18 May 2023
This release includes various enhancements and bug fixes:
- Several enhancements made to Smart Pharmacy user experience.
- An issue with nominated pharmacy opening hours has been resolved.
v.2.8.5 - 11 April 2023
This release includes various enhancements and bug fixes:
- User to be notified when they are about to nominate a Non-Smart pharmacy after having a Smart Pharmacy nominated previously.
- Ability for user to change the nominated pharmacy from dashboard.
- Multiple user experience improvements within the app.
v.2.8.4 - 23 March 2023
This release includes various enhancements and bug fixes:
- Several enhancements for users who have nominated a Smart Pharmacy.
- User journey improvements when linking another patient to your account.
- Multiple user experience improvements within the app.
v.2.8.3 - 19 January 2023
This release includes various enhancements and bug fixes:
- User journey now simplified when linking to your GP practice.
- Multiple user experience improvements within the app.
v.2.8.0 -18 August 2022
This release includes various enhancements and bug fixes:
- Ability for user to use NHS login as an alternate sign-in option to access Patient Access.
v2.7.15 - 18 May 2022
This release includes various enhancements and bug fixes.
- Increase the character limit for Repeat medication requests and cancellation reason.
- Ability to forward a link to an article from PA read.
- Appointment reason characters count to be flexible and should not be restricted to 150 characters for TPP.
- Legacy Actions for Exponea mobile push notifications [for AZ campaign Launch].
v2.7.14 - 1 April 2022
This release includes various enhancements and bug fixes.
- Search enhancements on service catalogue page.
- Option to delete the account from within the app.
- General user interface and improvements within the app.
- Enhancements within services outside the GP.
v2.7.13 - 10 February 2022
This release includes various enhancements, bug fixes and general improvements.
v2.7.12 - 01 February 2022
This release includes various enhancements, bug fixes and general improvements.
v2.7.11 - 06 January 2022
This release includes various enhancements and bug fixes.
- Enhancements around non-GP services and appointment bookings.
- General user interface and accessibility improvements within the app.
- Improvements within Health Advice instructions.
v2.7.10 - 18 November 2021
This release includes various enhancements and bug fixes:
- Improvements around Smart Pharmacy user information.
- Improvements around non GP appointment bookings and generic GP appointment types.
- Several user experience and accessibility changes within service catalog.
v2.7.9 - 13 October 2021
This release includes various enhancements and bug fixes:
- Users are now able to book pharmacy appointments more than 30 days in advance.
- Improved guidance around updating the account details and contact details.
- Ability to opt in to be notified when forms are available to be submitted at the GP practice via Health Advice.
v2.7.8 – 15 September 2021
- Multiple user experience improvements within the app including accessibility improvements.
- Medication Assistant enhancements :
- Toggle to be available to users with access to repeat meds and medical record.
- Prompt to be displayed at login inviting users to activate Medication Assistant.
- Get health advice changes when the form are disabled by the GP Practice.
- Each tab of Account now contains information around the purpose of the tab, for better user understanding.
- Video calls will no longer be supported on the Firefox browser.
- A warning will appear when booking a video appointment to advise of this change.
v2.7.6 - 27 Jul 2021
This release includes various enhancements and bug fixes:
- Multiple functional and user experience improvements around signing in with biometrics and signing out.
- Enhancements around accessibility of the app.
- General improvements in the user interface.
- Improvements in the app's robustness.
- Fix for some reported crashes.
v2.7.4 - 3 Jul 2021
This release includes various enhancements and bug fixes:
- Smart Pharmacies now have their own profile page with featured services.
- Bug fixes plus UX and Security enhancements.
v2.7.3 - 22 Jun 2021
This release includes several bug fixes and the following enhancements:
- Introduction of Medication Assistant to allow users to receive a more tailored experience within Patient Access.
- Users can consent to receive information relating to their medication via emails and articles, which can be toggled off at any time.
- Push and/or email notifications can be sent to users where users have opted in to receive these.
v2.7.2 - 29 April 2021
This release includes various enhancements and bug fixes:
- Menu items changes for Appointments module.
- Ability to differentiate between recent and archived repeat medication orders.
- Service catalog improvements around GP and Non GP services.
- COVID vaccine record made visible on home page when available.
v2.7.0 - 25 Feb 2021
This release contains the following features:
- Smart Pharmacies pilot launch in certain areas of England.
- Ability to nominate a Smart Pharmacy.
- Smart Pharmacy when nominated and activated, enables a user to track their repeat medication orders and recieve updates of the order status from the GP practice and pharamacy.
- Smart Pharmacy profile page to be available to the Patient Access users within the repeat medication section.
- NEW UI to view and follow your repeat medication orders.
v2.6.10 - 17 January 2021
This release contains the following features:
- Introduction of a new module "Your Reads", that makes a variety of health articles and information available to Patient Access users.
- Users can customise the content they wish to see within their account.
- Users can follow and unfollow the various categories to be able to read articles that are relevant to them.
v2.6.9 - 29 October 2020
This release contains the following features:
- Enhanced security at login with support for setting up a Memorable Word.
- Enhanced security by not allowing common and easily guessable passwords.
v2.6.8 - 8 October 2020
This release contains the following features:
- Support for multiple promo cards and banners in all Patient Access apps.
- Numerous user feedback changes, tooltips, copies, icons, etc. for remote appointments, from browsing to booking and attending the appointment.
- Filtering the care providers based on various appointment types.
- Support for providers like Ascenti to be able to book but not join video appointments via Patient Access.
- Service catalog UX enhancements to separate GP and non GP appointments.
- Abandoned cart notifications for users who leave the booking mid journey.
- Support in Flu eligibility checked to two distinct services for the NHS flu jab for over and under 65, to cater for availability per age group.
v2.6.7 - 3 September 2020
This release contains the following features:
- Updated Flu eligibility questionnaire and outcomes to follow latest guidelines around NHS flu vaccination eligibility.
v2.6.6 - 6 August 2020
This release contains the following features:
- Prompt for enabling push notifications in native apps and surrounding screens.
- Sending push notifications for non GP appointments and reminders around it.
- Communication preferences settings screen redesign for push notifications.
- Capturing reason of non GP appointments where relevant.
- Improved messaging for SSO Sign in issues when users are logged out in various scenarios.
v2.6.5 - 12 July 2020
This release includes various enhancements and bug fixes:
- Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
- Enhancements around map search behaviour.
- User messaging improvements within appointments module.
- Security enhancements in the apps around signing in.
v2.6.4 - 17 June 2020
This release includes various enhancements and bug fixes:
- Users can now change their GP practice linkage from within the app when they move from one practice to another.
- Signing up to newsletters made easier.
- User message improvements within GP appointment module.
- Bug fix around zoom level within map view.
- Bug fix around repeat medication request.
v2.6.2 - 3 June 2020
This release includes various enhancements and bug fixes:
- Online providers are now supported for telephonic and video consultations.
- User message improvements around GP appointment reason and GP practice linkage.
v2.6.1 - 23 May 2020
This release includes various enhancements and bug fixes:
- Single sign on authentication mechanism is enabled.
- Various security enhancements around app usage and authentication.
- Verifying your email address is now mandatory.
- Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
- Search enhancements are made within services catalogue.
- Bug fix within health advice search.
v2.5.4 - 23 April 2020
This release includes various enhancements and bug fixes:
- Introducing telephone appointment service now bookable with Pharmacies.
- Improved discoverability of new services.
- Character limit increased for Repeat medication request message.
- Minor enhancements around Pharmacy Video appointments.
- Improved messaging during registration and linking to practice.
v2.5.3 - 27 March 2020
This release includes various enhancements and bug fixes:
- Ability to book and join video appointments at Pharmacies.
- Security enhancements around password rules.
v2.5.2 - 16 March 2020
- Security updates.
v2.5.1 - 13 March 2020
This release includes various enhancements and bug fixes:
- Video appointments enhancements around error handling and logging.
- Home page banner enhancements around corona virus advice.
v2.5.0 - 29 February 2020
This release includes various enhancements and bug fixes:
- Search service feature now available on service listing page.
- Various user messages improvements.
- Physiotherapy follow up appointments price fix.
- Performance fixes around loading dashboard.
- Fix for the crash in map view and health advice.
- Empty card fix under GP Appointments.
v2.4.12 - 7 February 2020
This release includes various enhancements and bug fixes:
- Enhancement around the promo card and promo banner redirection.
- Bug fix around the missing back arrow and associated app freeze.
v2.4.11 - 24 January 2020
This release includes various enhancements and bug fixes:
- GP Practice appointment types are made available on appointments page.
- A Recently Booked section is introduced for appointments for quick rebooking.
- Date format is made consistent across main modules.
- Minor enhancements within messaging module.
- Fixed a bug around unresponsive links on some web pages.
- Fixed a bug around the app freezing while opening certain GP appointments.
v2.4.10 - 22 January 2020
This release includes various enhancements and bug fixes:
- GP Practice appointment types are made available on appointments page.
- A Recently Booked section is introduced for appointments for quick rebooking.
- Date format is made consistent across main modules.
- Minor enhancements within messaging module.
- Fixed a bug around unresponsive links on some web pages.
- Fixed a bug around the app freezing while opening certain GP appointments.
Still having a problem?
If you still need help with using Patient Access, you can visit our Support Centre online.
If you want to discuss medical issues, please contact your practice