Latest (Web) release notes

v2.6.5 - 7 July 2020

This release contains the following features:

  • Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
  • Enhancements around map search behaviour.
  • User messaging improved within appointments module.
  • Various user experience and messaging fixes across the apps.

v2.6.4 - 16 June 2020

This release contains the following features:

  • Subscribe to weekly emails and signing up for newsletters feature made more prominent and easy to use.
  • Introduce categories tabs on top of service catalogue for easy filtering per category.
  • Various other bug fixes (Promo banner, PCS user sign in issue after SSO release, various UX fixes).

v2.6.2 - 29 May 2020

This release contains the following features:

  • Online branches are now supported on Patient Access for people to avail these services irrespective of their physical locations.
  • New feature on web app enabling user to change their GP practice if they move practice.
  • User message improvements around GP appointment reason and GP practice linkage to reduce support tickets.
  • Bug fixes around communication preferences and crash around switching patients.

v2.6.1 - 21 May 2020

This release contains the following features:

  • Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
  • Search enhancements are made within services catalogue for better search experience.

v2.6.0 - 12 May 2020

This release contains the following features:

  • Patient Access authentication mechanism to be via Single Sign on.
  • Email verification mandatory for new registration with a grace period of 10 days.
  • Email verification prompt for existing users with unverified emails.
  • Stay signed in check box at SSO sign in.
  • Help Scout beacon to be added on sign in and registration.
  • Minor bug fix around marketplace free appointments.

v2.5.4 - 23 April 2020

This release contains the following features:

  • Telephone appointments support in Patient Access for Pharmacy appointments.
  • Increased discoverability of new services within a category.
  • Increased character limit for repeat medication request.
  • Minor bug fixes and enhancements around video appointments and data telemetry for video appointments.

v2.5.3 - 26 March 2020

This release contains the following features:

  • Video appointments support in Patient Access for Pharmacy appointments.
  • Security enhancements around password requirements for new registrations and reset passwords.

v2.5.1 - 12 March 2020

This release contains the following features:

  • Video appointments updated for improved error handling and logging: To make video appointment robust and error free before scaling up the usage.
  • Corona virus promo banner to redirect to a Corona virus checker to reflect advice as on NHS Public health England website.

v2.5.0 - 2 March 2020

This release contains the following features:

  • Handling null price for follow up appointments created at a health care provider.
  • 24 hour cancellation on screen notification for marketplace appointment: To reduce calls for refund when appointments are cancelled too late.
  • Support for Minor Ailments Referral appointments.
  • On screen message change for GP Max appointments reached.

v2.4.10 - 21 January 2020

This release contains the following features:

  • Redesign of service catalog page.
  • Date format made consistent.
  • Add feedback survey in Marketplace and GP booking confirmation.
  • Success message added within 2 way messaging when message is sent.

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice