Latest (Android) release notes

v2.8.9 - 7 November 2023

This release includes various enhancements and bug fixes:

  • You can now access the Healthcare Services section from your Patient Access dashboard.
  • The COVID-19 Vaccination Card has been moved from the dashboard to the Immunisation section of your Medical Record. *The COVID-19 Vaccination Card is only available to patients in England.
  • We've made improvements to the mobile number verification process. 

v2.8.8 - 20 September 2023

This release includes various enhancements and bug fixes:

  • Improvements to the Forgotten User ID process.

v2.8.7 - 13 July 2023

This release includes various enhancements and bug fixes.

v.2.8.6 - 18 May 2023

This release includes various enhancements and bug fixes:

  • Several enhancements made to Smart Pharmacy user experience.
  • An issue with nominated pharmacy opening hours has been resolved.

v.2.8.5 - 11 April 2023

This release includes various enhancements and bug fixes:

  • User to be notified when they are about to nominate a Non-Smart pharmacy after having a Smart Pharmacy nominated previously.
  • Ability for user to change the nominated pharmacy from dashboard.
  • Multiple user experience improvements within the app.

v.2.8.4 - 23 March 2023

This release includes various enhancements and bug fixes:

  • Several enhancements for users who have nominated a Smart Pharmacy.
  • User experience improvements when linking another patient to your account.
  • Multiple user experience improvements within the app.

v.2.8.3 - 19 January 2023

This release includes various enhancements and bug fixes:

  • User journey now simplified when linking to your GP practice.
  • User to have an Option to delete the account within the app.
  • Multiple user experience improvements within the app.

v.2.8.0 - 18 August 2022

This release includes various enhancements and bug fixes:

  • Ability for user to use NHS login as an alternate sign-in option to access Patient Access.

V2.7.15 - 18 May 2022

This release includes various enhancements and bug fixes.

  • Increase the character limit for Repeat medication requests and cancellation reason.
  • Ability to forward a link to an article from PA read.
  • Appointment reason characters count to be flexible and should not be restricted to 150 characters for TPP.
  • Google play console report on Query_All_Package permission declarations.

2.7.14 - 1 April 2022

This release includes various enhancements and bug fixes.

  • Search enhancements on service catalogue page.
  • General user interface and improvements within the app.
  • Enhancements within services outside the GP.

2.7.13 - 10 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.12 - 01 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.11 - 06 January 2022

This release includes various enhancements and bug fixes.

  • Enhancements around non-GP services and appointment bookings.
  • General user interface and accessibility improvements within the app.
  • Improvements within Health Advice instructions.

v2.7.10 - 18 November 2021

This release includes various enhancements and bug fixes:

  • Improvements around Smart Pharmacy user information.
  • Improvements around non GP appointment bookings and generic GP appointment types.
  • Several user experience and accessibility changes within service catalog.

v2.7.9 - 13 October 2021

This release includes various enhancements and bug fixes:

  • Users are now able to book pharmacy appointments more than 30 days in advance.
  • Improved guidance around updating the account details and contact details.
  • Ability to opt in to be notified when forms are available to be submitted at the GP practice via Health Advice.

v2.7.8 – 15 September 2021

  • Multiple user experience improvements within the app including accessibility improvements.
  • Medication Assistant enhancements :
  • Toggle to be available to users with access to repeat meds and medical record.
  • Prompt to be displayed at login inviting users to activate Medication Assistant.
  • Get health advice changes when the form are disabled by the GP Practice.
  • Each tab of Account now contains information around the purpose of the tab, for better user understanding.
  • Video calls will no longer be supported on the Firefox browser.
  • A warning will appear when booking a video appointment to advise of this change.

v2.7.5 - 27 Jul 2021

This release includes various enhancements and bug fixes:

  • Multiple functional and user experience improvements around signing in with biometrics and signing out.
  • Enhancements around accessibility of the app.
  • General improvements in the user interface.
  • Improvements in the app's robustness.

v2.7.4 - 3 Jul 2021

This release includes various enhancements and bug fixes:

  • Smart Pharmacies now have their own profile page with featured services.
  • Bug fixes plus UX and Security enhancements.

v2.7.3 - 22 Jun 2021

This release includes several bug fixes and the following enhancements:

  • Introduction of Medication Assistant to allow users to receive a more tailored experience within Patient Access.
  • Users can consent to receive information relating to their medication via emails and articles, which can be toggled off at any time.
  • Push and/or email notifications can be sent to users where users have opted in to receive these.

v2.7.2 - 29 April 2021

  • Menu items changes for Appointments module.
  • Ability to differentiate between recent and archived repeat medication orders.
  • Service catalog improvements around GP and Non GP services.
  • COVID vaccine record made visible on home page when available.

v2.7.0 - 25 Feb 2021

This release contains the following features:

  • Smart Pharmacies pilot launch in certain areas of England.
  • Ability to nominate a Smart Pharmacy.
  • Smart Pharmacy when nominated and activated, enables a user to track their repeat medication orders and recieve updates of the order status from the GP practice and pharamacy.
  • Smart Pharmacy profile page to be available to the Patient Access users within the repeat medication section.
  • NEW UI to view and follow your repeat medication orders.

v2.6.10 - 17 January 2021

This release contains the following features:

  • Introduction of a new module "Your Reads", that makes a variety of health articles and information available to Patient Access users.
  • Users can customise the content they wish to see within their account.
  • Users can follow and unfollow the various categories to be able to read aticles that are relevant to them.

v2.6.9 - 29 October 2020

This release contains the following features:

  • Enhanced security at login with support for setting up a Memorable Word.
  • Enhanced security by not allowing common and easily guessable passwords.

v2.6.8 - 8 October 2020

This release contains the following features:

  • Support for multiple promo cards and banners in all Patient Access apps.
  • Numerous user feedback changes, tooltips, copies, icons, etc. for remote appointments, from browsing to booking and attending the appointment.
  • Filtering the care providers based on various appointment types.
  • Support for providers like Ascenti to be able to book but not join video appointments via Patient Access.
  • Service catalog UX enhancements to separate GP and non GP appointments.
  • Abandoned cart notifications for users who leave the booking mid journey.
  • Support in Flu eligibility checked to two distinct services for the NHS flu jab for over and under 65, to cater for availability per age group.

v2.6.7 - 3 September 2020

This release contains the following features:

  • Updated Flu eligibility questionnaire and outcomes to follow latest guidelines around NHS flu vaccination eligibility.

v2.6.6 - 6 August 2020

This release contains the following features:

  • Prompt for enabling push notifications in native apps and surrounding screens.
  • Sending push notifications for non GP appointments and reminders around it.
  • Communication preferences settings screen redesign for push notifications.
  • Capturing reason of non GP appointments where relevant.
  • Improved messaging for SSO Sign in issues when users are logged out in various scenarios.

v2.6.5 - 7 July 2020

This release includes various enhancements and bug fixes:

  • Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
  • Enhancements around map search behaviour.
  • User messaging improvements within appointments module.
  • Security enhancements in the apps around signing in.
  • Bug fix around promo card titles display.

v2.6.4 - 15 June 2020

This release includes various enhancements and bug fixes:

  • Users can now change their GP practice linkage from within the app when they move from one practice to another.
  • Signing up to newsletters made easier.
  • User message improvements within GP appointment module.
  • Bug fix around editing selected appointment slot.

v2.6.2 - 27 May 2020

This release includes various enhancements and bug fixes:

  • Online providers are now supported for telephonic and video consultations.
  • User message improvements around GP appointment reason and GP practice linkage.
  • Bug fixes around service catalogue.

v2.6.1 - 21 May 2020

This release includes various enhancements and bug fixes:

  • Single sign on authentication mechanism is enabled.
  • Various security enhancements around app usage and authentication.
  • Verifying your email address is now mandatory.
  • Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
  • Search enhancements are made within services catalogue.

v2.5.4 - 22 April 2020

This release includes various enhancements and bug fixes:

  • Introducing telephone appointment service now bookable with Pharmacies.
  • Improved discoverability of new services.
  • Character limit increased for Repeat medication request message.
  • Minor enhancements around Pharmacy Video appointments.
  • Improved messaging during registration and linking to practice.

v2.5.3 - 27 March 2020

This release includes various enhancements and bug fixes:

  • Ability to book and join video appointments at Pharmacies.
  • Security enhancements around password rules.

v2.5.2 - 11 March 2020

This release includes various enhancements and bug fixes:

  • Video appointments enhancements around error handling and logging.
  • Fix for crash within video appointments.
  • Home page banner enhancements around corona virus advice.

v2.5.0 - 27 February 2020

This release includes various enhancements and bug fixes:

  • Search service feature now available on service listing page.
  • Various user messages improvements.

v2.4.12 - 04 February 2020

This release includes various enhancements and bug fixes:

  • Enhancement around the promo card and promo banner redirection.
  • Fixed the bug in refreshing appointment slots when selecting different appointment type at the same branch.

v2.4.10 - 21 January 2020

This release includes various enhancements and bug fixes:

  • GP Practice appointment types are made available on appointments page.
  • Date format is made consistent across main modules.
  • Minor enhancements within messaging module.

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice