Prospective/future record access

You may have had correspondence from your GP practice, or read in the media about Prospective/future record access. This refers to a plan to provide patients with online accounts, who do not already have access, with digital access to their medical records from the end of November 2022. The access is to all areas of your medical record, including documents and test results (once they have been assessed and filed by your practice).

This applies to Patient Access, as well as the NHS App and other online services providers. 

The reason for the change is that evidence has demonstrated that better access to health information enables patients to become partners in managing their health and long-term conditions. 

This is an NHS England programme supported by NHS Digital.

The change, when enabled, will not affect:

  • Those under the age of 16
  • Proxy accounts

Some information may be restricted from a minority of patients due to safeguarding concerns. Your GP practice manages your online access to your medical record, please contact them if:

  • You think that there is any missing information
  • You had access to your medical records before the change and can now see less information
  • You have any other concerns

More information is available from NHS Digital

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice