To ensure the highest level of security, Patient Access will now ask you to enter a 6 digit time-based passcode each time you sign-in, as well as your username and password. To access a passcode, you will need to install an authenticator app.
- Sign-in using your username and password.
Note: If you use NHS Login, you will not be required to install an authenticator app. - Enter the 6-digit code that appears in your authenticator app.
- Click Verify.
Note: If you have biometrics (Face ID or Touch ID) enabled, you will not be asked to enter an authentication code each time you sign-in. - You will be taken to the Patient Access dashboard.
Still having a problem?
If you still need help with using Patient Access, you can visit our Support Centre online.
If you want to discuss medical issues, please contact your practice