Patient access
Technical support

There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more

There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.

54 Results found
  • # Release Notes

    Latest (Android) release notes

    v2.9.0 - Aug 8th 2024

  • # Release Notes

    Latest (iOS) release notes

    v2.9.0 - Aug 8th 2024

  • # Appointments

    Book appointments

  • # Repeat medication

    Cancel a medication order

  • # Medical record

    Share your medical record

  • # Proxy

    Switch between linked accounts

  • # Video tutorials

    Create a Patient Access account

    Create a Patient Access account
     03:03
  • # Registration

    Link to your GP practice

  • # Repeat medication

    Request repeat medication

  • # Repeat medication

    Smart Pharmacy

    Track and receive updates on your medication orders.

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PRODUCTS & SERVICES

  • Patient Access

FOR PATIENT ACCESS APP

  • Terms of use
  • Privacy policy
  • Complaint policy
  • Cookie policy
  • Accessibility statement

Support

  • Contact technical support

© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.

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Patient Access technical support

The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.

When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.

For all medical queries, please contact

  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
Contact technical support