Patient access
Technical support

There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more

There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.

47 Results found
  • # Repeat medication

    Medication reminders (iOS and Android)

  • # Proxy

    Getting set up as a proxy

  • # Release Notes

    Latest (Android) release notes

    v2.9.0 - Aug 8th 2024

  • # Release Notes

    Latest (iOS) release notes

    v2.9.0 - Aug 8th 2024

  • # Video tutorials

    Booking non-GP appointments

    Booking non-GP appointments
     01:25
  • # Proxy

    Switch between linked accounts

  • # Video tutorials

    Booking GP appointments

    Booking GP appointments
     01:42
  • # Video tutorials

    Nominate pharmacy

    Our video tutorial on how to nominate a pharmacy

    Nominate pharmacy
     01:09
  • # Registration

    Link to your GP practice

  • # Repeat medication

    Request repeat medication

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PRODUCTS & SERVICES

  • Patient Access

FOR PATIENT ACCESS APP

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Support

  • Contact technical support

© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.

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Patient Access technical support

The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.

When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.

For all medical queries, please contact

  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
Contact technical support