Technical support

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There is currently an issue with the Patient Access service. We are working hard to resolve it. View more

There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.

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# Signing in
Forgotten email or password?
# Release Notes
Latest (iOS) release notes
v2.9.0 - Aug 8th 2024
# Appointments
Video consultations
# Repeat medication
View medication requests
# Repeat medication
Medication Assistant
# Release Notes
Latest (Android) release notes
v2.9.0 - Aug 8th 2024
# NHS self-referral
NHS self-referral services
# Release Notes
Latest (Web) release notes
v2.9.0 - Aug 8th 2024
# Repeat medication
I can't see the request new medication link
# Registration
Unlinked Patient Access accounts

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Patient Access

FOR PATIENT ACCESS APP

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Patient Access technical support

The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.

When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.

For all medical queries, please contactYour GP practice during opening hours
111 outside of your GP practice's opening hours
999 in an emergency only

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