Patient access
Technical support
There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more
There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.
53 Results found
  • # Medical record
    Share your medical record
  • # Appointments
    Video consultations
  • # Proxy
    Getting set up as a proxy
  • # Registration
    Unlinked Patient Access accounts
  • # Health Advice
    CE Marking within Patient Access
  • # Video tutorials
    Forgotten email
    Our video tutorial on how to recover your user ID
    Forgotten email
     01:28
  • # Repeat medication
    Nominated pharmacy
  • # Signing in
    Memorable Word
  • # Appointments
    Manage payment methods (non-GP appointments)
  • # Medical record
    Prospective/future record access
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PRODUCTS & SERVICES
  • About us
  • Patient Access
  • Patient Info
FOR PATIENT ACCESS APP
  • Terms of use
  • Privacy policy
  • Complaint policy
  • Cookie policy
  • Accessibility statement
Support
  • Contact technical support
© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.
Patient Access technical support
The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.
When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.
Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.
For all medical queries, please contact
  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
 Contact technical support