Patient access
Technical support

There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more

There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.

54 Results found
  • # Signing in

    Sign-in to Patient Access

  • # Signing in

    Navigate Patient Access

  • # Proxy

    What is proxy access?

  • # Messaging

    Send a message

  • # Proxy

    Requesting proxy access

  • # Appointments

    Manage payment methods (non-GP appointments)

  • # NHS self-referral

    NHS self-referral services

  • # Signing in

    Technical support

  • # My Account

    Requesting access to practice services

  • # Repeat medication

    Smart Pharmacy prescription statuses

    Updates you will receive with Smart Pharmacy.

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PRODUCTS & SERVICES

  • Patient Access

FOR PATIENT ACCESS APP

  • Terms of use
  • Privacy policy
  • Complaint policy
  • Cookie policy
  • Accessibility statement

Support

  • Contact technical support

© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.

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Patient Access technical support

The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.

When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.

For all medical queries, please contact

  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
Contact technical support