Patient access
Technical support

There is currently an issue with the Patient Access service. We are working hard to resolve it.  View more

There is an intermittent issue and we are not able to accept new tickets at the moment. Please try again in few minutes. Sorry for any inconvenience.

27 Results found
  • # My Account

    Link to a practice or patient

  • # Medical record

    View your medical record

  • # My Account

    Change and verify account settings

  • # Release Notes

    Latest (Web) release notes

    v2.9.0 - Aug 8th 2024

  • # Appointments

    Video consultations

  • # Medical record

    Export your medical record

  • # Appointments

    Are you eligible for a free NHS flu vaccination?

  • # Signing in

    Signing in FAQs and troubleshooting

  • # Release Notes

    Latest (Android) release notes

    v2.9.0 - Aug 8th 2024

  • # Release Notes

    Latest (iOS) release notes

    v2.9.0 - Aug 8th 2024

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PRODUCTS & SERVICES

  • Patient Access

FOR PATIENT ACCESS APP

  • Terms of use
  • Privacy policy
  • Complaint policy
  • Cookie policy
  • Accessibility statement

Support

  • Contact technical support

© Egton Medical Information Systems Limited. All rights reserved. Patient does not provide medical advice, diagnosis or treatment.

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Patient Access technical support

The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications.

When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice.

Do not submit any queries about your medical condition or medications. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care.

For all medical queries, please contact

  • Your GP practice during opening hours
  • 111 outside of your GP practice's opening hours
  • 999 in an emergency only
Contact technical support