Forgot email or user ID
Last Updated : 06-Aug-2019
Underneath Sign in, select the forgotten sign in option. Then follow the steps on-screen to retrieve your sign in credentials.
- Forgotten Email - enter your mobile phone number, then select Continue. You will be redirected to a verification page on the website and a code will be generated and sent to your mobile. Simply enter the verification code, then select Continue. Select your email address then sign in as normal.
- Forgotten User ID - enter your practice postcode, select your practice, confirm your personal details and follow the instructions on-screen.
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If you want to discuss medical issues, please contact your practice
