If you enter an incorrect password 8 times, your account will automatically be locked for 1 hour. If you typed the password incorrectly, wait 1 hour then try again. If you have forgotten your password, select Forgotten Password.
If you are using a private computer or device, not a public computer, and would like your password to be visible as you type, select the 'show' icon at the end of the password field.
Still having a problem?
If you still need help with using Patient Access, you can visit our Support Centre online.
If you want to discuss medical issues, please contact your practice