Release Notes

Latest (iOS) release notes

Wed, 22 Jul 2020 12:04:37 GMT

v3.0.0 - Jan 30th 2025

Experience our refreshed app Home screen. Access all your favourite features seamlessly, including repeat medication and book appointments from one convenient place.
Discover our new Patient services menu. Access all menu options in one view, conveniently located at the bottom of your screen.

v2.9.0 - Aug 8th 2024

This release includes various enhancements and bug fixes:

Smart Pharmacy and its features are now available for patients whose practice uses the TPP clinical system.
Users can now receive medication order updates and notifications for orders placed outside of Patient Access.

v2.8.13 - July 4

This release includes various enhancements, bug fixes and general improvements.

Latest Article Widget: Users can now add a widget to view the latest or trending articles and their preferred articles. Tapping on an article takes them to the Patient Info section to read more.
Repeat Medication Ordering Widget: Users with repeat medications now have the ability to create a widget that directs them to the medication screen to place their order.
Order Status Tracking Widget: Users can now view the status of their Repeat Medication orders using a dedicated widget.
Search Widget: Users can add a search widget which, when tapped, redirects them to Patient Info to search for content.
Symptom Checker Widget: Users can add a Symptom Checker widget that, when tapped, directs them to the Symptom Checker feature within Patient Info.

v2.8.12 - June 6th

This release includes various enhancements, bug fixes and general improvements.

You can now set up or change the authenticator app from Account settings.
Mobile number verification from Account settings has been improved.
Biometrics can now be enabled by tapping the setup option from multiple locations within the Patient Access app.

v2.8.11 - March 21st 2024

This release includes various enhancements and bug fixes.

Medication reminders now available! Effortlessly stay on top of your health with our intuitive system.
Users can now set up Multi-Factor Authentication (MFA) to secure their Patient Access accounts

v2.8.10 - Jan 17th 2024

This release includes various enhancements, bug fixes and general improvements.

v2.8.9 - 7 November 2023

This release includes various enhancements and bug fixes:

You can now access the Healthcare Services section from your Patient Access dashboard.
The COVID-19 Vaccination Card has been moved from the dashboard to the Immunisation section of your Medical Record. *The COVID-19 Vaccination Card is only available to patients in England.
We've made improvements to the mobile number verification process.

v2.8.8 - 20 September 2023

This release includes various enhancements and bug fixes:

Improvements to the Forgotten User ID process.

v2.8.7 - 13 July 2023

This release includes various enhancements and bug fixes.

v.2.8.6 - 18 May 2023

This release includes various enhancements and bug fixes:

Several enhancements made to Smart Pharmacy user experience.
An issue with nominated pharmacy opening hours has been resolved.

v.2.8.5 - 11 April 2023

This release includes various enhancements and bug fixes:

User to be notified when they are about to nominate a Non-Smart pharmacy after having a Smart Pharmacy nominated previously.
Ability for user to change the nominated pharmacy from dashboard.
Multiple user experience improvements within the app.

v.2.8.4 - 23 March 2023

This release includes various enhancements and bug fixes:

Several enhancements for users who have nominated a Smart Pharmacy.
User journey improvements when linking another patient to your account.
Multiple user experience improvements within the app.

v.2.8.3 - 19 January 2023

This release includes various enhancements and bug fixes:

User journey now simplified when linking to your GP practice.
Multiple user experience improvements within the app.

v.2.8.0 -18 August 2022

This release includes various enhancements and bug fixes:

Ability for user to use NHS login as an alternate sign-in option to access Patient Access.

v2.7.15 - 18 May 2022

This release includes various enhancements and bug fixes.

Increase the character limit for Repeat medication requests and cancellation reason.
Ability to forward a link to an article from PA read.
Appointment reason characters count to be flexible and should not be restricted to 150 characters for TPP.
Legacy Actions for Exponea mobile push notifications [for AZ campaign Launch].

v2.7.14 - 1 April 2022

This release includes various enhancements and bug fixes.

Search enhancements on service catalogue page.
Option to delete the account from within the app.
General user interface and improvements within the app.
Enhancements within services outside the GP.

v2.7.13 - 10 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.12 - 01 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.11 - 06 January 2022

This release includes various enhancements and bug fixes.

Enhancements around non-GP services and appointment bookings.
General user interface and accessibility improvements within the app.
Improvements within Health Advice instructions.

v2.7.10 - 18 November 2021

This release includes various enhancements and bug fixes:

Improvements around Smart Pharmacy user information.
Improvements around non GP appointment bookings and generic GP appointment types.
Several user experience and accessibility changes within service catalog.

v2.7.9 - 13 October 2021

This release includes various enhancements and bug fixes:

Users are now able to book pharmacy appointments more than 30 days in advance.
Improved guidance around updating the account details and contact details.
Ability to opt in to be notified when forms are available to be submitted at the GP practice via Health Advice.

v2.7.8 – 15 September 2021

Multiple user experience improvements within the app including accessibility improvements.
Medication Assistant enhancements :
Toggle to be available to users with access to repeat meds and medical record.
Prompt to be displayed at login inviting users to activate Medication Assistant.
Get health advice changes when the form are disabled by the GP Practice.
Each tab of Account now contains information around the purpose of the tab, for better user understanding.
Video calls will no longer be supported on the Firefox browser.
A warning will appear when booking a video appointment to advise of this change.

v2.7.6 - 27 Jul 2021

This release includes various enhancements and bug fixes:

Multiple functional and user experience improvements around signing in with biometrics and signing out.
Enhancements around accessibility of the app.
General improvements in the user interface.
Improvements in the app's robustness.
Fix for some reported crashes.

v2.7.4 - 3 Jul 2021

This release includes various enhancements and bug fixes:

Smart Pharmacies now have their own profile page with featured services.
Bug fixes plus UX and Security enhancements.

v2.7.3 - 22 Jun 2021

This release includes several bug fixes and the following enhancements:

Introduction of Medication Assistant to allow users to receive a more tailored experience within Patient Access.
Users can consent to receive information relating to their medication via emails and articles, which can be toggled off at any time.
Push and/or email notifications can be sent to users where users have opted in to receive these.

v2.7.2 - 29 April 2021

This release includes various enhancements and bug fixes:

Menu items changes for Appointments module.
Ability to differentiate between recent and archived repeat medication orders.
Service catalog improvements around GP and Non GP services.
COVID vaccine record made visible on home page when available.

v2.7.0 - 25 Feb 2021

This release contains the following features:

Smart Pharmacies pilot launch in certain areas of England.
Ability to nominate a Smart Pharmacy.
Smart Pharmacy when nominated and activated, enables a user to track their repeat medication orders and recieve updates of the order status from the GP practice and pharamacy.
Smart Pharmacy profile page to be available to the Patient Access users within the repeat medication section.
NEW UI to view and follow your repeat medication orders.

v2.6.10 - 17 January 2021

This release contains the following features:

Introduction of a new module "Your Reads", that makes a variety of health articles and information available to Patient Access users.
Users can customise the content they wish to see within their account.
Users can follow and unfollow the various categories to be able to read articles that are relevant to them.

v2.6.9 - 29 October 2020

This release contains the following features:

Enhanced security at login with support for setting up a Memorable Word.
Enhanced security by not allowing common and easily guessable passwords.

v2.6.8 - 8 October 2020

This release contains the following features:

Support for multiple promo cards and banners in all Patient Access apps.
Numerous user feedback changes, tooltips, copies, icons, etc. for remote appointments, from browsing to booking and attending the appointment.
Filtering the care providers based on various appointment types.
Support for providers like Ascenti to be able to book but not join video appointments via Patient Access.
Service catalog UX enhancements to separate GP and non GP appointments.
Abandoned cart notifications for users who leave the booking mid journey.
Support in Flu eligibility checked to two distinct services for the NHS flu jab for over and under 65, to cater for availability per age group.

v2.6.7 - 3 September 2020

This release contains the following features:

Updated Flu eligibility questionnaire and outcomes to follow latest guidelines around NHS flu vaccination eligibility.

v2.6.6 - 6 August 2020

This release contains the following features:

Prompt for enabling push notifications in native apps and surrounding screens.
Sending push notifications for non GP appointments and reminders around it.
Communication preferences settings screen redesign for push notifications.
Capturing reason of non GP appointments where relevant.
Improved messaging for SSO Sign in issues when users are logged out in various scenarios.

v2.6.5 - 12 July 2020

This release includes various enhancements and bug fixes:

Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
Enhancements around map search behaviour.
User messaging improvements within appointments module.
Security enhancements in the apps around signing in.

v2.6.4 - 17 June 2020

This release includes various enhancements and bug fixes:

Users can now change their GP practice linkage from within the app when they move from one practice to another.
Signing up to newsletters made easier.
User message improvements within GP appointment module.
Bug fix around zoom level within map view.
Bug fix around repeat medication request.

v2.6.2 - 3 June 2020

This release includes various enhancements and bug fixes:

Online providers are now supported for telephonic and video consultations.
User message improvements around GP appointment reason and GP practice linkage.

v2.6.1 - 23 May 2020

This release includes various enhancements and bug fixes:

Single sign on authentication mechanism is enabled.
Various security enhancements around app usage and authentication.
Verifying your email address is now mandatory.
Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
Search enhancements are made within services catalogue.
Bug fix within health advice search.

v2.5.4 - 23 April 2020

This release includes various enhancements and bug fixes:

Introducing telephone appointment service now bookable with Pharmacies.
Improved discoverability of new services.
Character limit increased for Repeat medication request message.
Minor enhancements around Pharmacy Video appointments.
Improved messaging during registration and linking to practice.

v2.5.3 - 27 March 2020

This release includes various enhancements and bug fixes:

Ability to book and join video appointments at Pharmacies.
Security enhancements around password rules.

v2.5.2 - 16 March 2020

Security updates.

v2.5.1 - 13 March 2020

This release includes various enhancements and bug fixes:

Video appointments enhancements around error handling and logging.
Home page banner enhancements around corona virus advice.

v2.5.0 - 29 February 2020

This release includes various enhancements and bug fixes:

Search service feature now available on service listing page.
Various user messages improvements.
Physiotherapy follow up appointments price fix.
Performance fixes around loading dashboard.
Fix for the crash in map view and health advice.
Empty card fix under GP Appointments.

v2.4.12 - 7 February 2020

This release includes various enhancements and bug fixes:

Enhancement around the promo card and promo banner redirection.
Bug fix around the missing back arrow and associated app freeze.

v2.4.11 - 24 January 2020

This release includes various enhancements and bug fixes:

GP Practice appointment types are made available on appointments page.
A Recently Booked section is introduced for appointments for quick rebooking.
Date format is made consistent across main modules.
Minor enhancements within messaging module.
Fixed a bug around unresponsive links on some web pages.
Fixed a bug around the app freezing while opening certain GP appointments.

v2.4.10 - 22 January 2020

This release includes various enhancements and bug fixes:

GP Practice appointment types are made available on appointments page.
A Recently Booked section is introduced for appointments for quick rebooking.
Date format is made consistent across main modules.
Minor enhancements within messaging module.
Fixed a bug around unresponsive links on some web pages.
Fixed a bug around the app freezing while opening certain GP appointments.

Latest (Android) release notes

Wed, 22 Jul 2020 11:48:23 GMT

v3.0.0 - Jan 30th 2025

Experience our refreshed app Home screen. Access all your favourite features seamlessly, including repeat medication and book appointments from one convenient place.
Discover our new Patient services menu. Access all menu options in one view, conveniently located at the bottom of your screen.

v2.9.0 - Aug 8th 2024

This release includes various enhancements and bug fixes:

Smart Pharmacy and its features are now available for patients whose practice uses the TPP clinical system.
Users can now receive medication order updates and notifications for orders placed outside of Patient Access.

v2.8.13 - July 11th 2024

This release includes various enhancements, bug fixes and general improvements.

Latest Article Widget: Users can now add a widget to view the latest or trending articles and their preferred articles. Tapping on an article takes them to the Patient Info section to read more.
Repeat Medication Ordering Widget: Users with repeat medications now have the ability to create a widget that directs them to the medication screen to place their order.
Order Status Tracking Widget: Users can now view the status of their Repeat Medication orders using a dedicated widget.
Search Widget: Users can add a search widget which, when tapped, redirects them to Patient Info to search for content.
Symptom Checker Widget: Users can add a Symptom Checker widget that, when tapped, directs them to the Symptom Checker feature within Patient Info.

v2.8.12 - June 6th 2024

This release includes various enhancements, bug fixes and general improvements.

You can now set up or change the authenticator app from Account settings.
Mobile number verification from Account settings has been improved.
Biometrics can now be enabled by tapping the setup option from multiple locations within the Patient Access app.

v2.8.11 - March 21st 2024

This release includes various enhancements and bug fixes.

Medication reminders now available! Effortlessly stay on top of your health with our intuitive system.
Users can now set up Multi-Factor Authentication (MFA) to secure their Patient Access accounts.

v2.8.10 - Jan 17th 2024

This release includes various enhancements, bug fixes and general improvements.

v2.8.9 - 7 November 2023

This release includes various enhancements and bug fixes:

You can now access the Healthcare Services section from your Patient Access dashboard.
The COVID-19 Vaccination Card has been moved from the dashboard to the Immunisation section of your Medical Record. *The COVID-19 Vaccination Card is only available to patients in England.
We've made improvements to the mobile number verification process.

v2.8.8 - 20 September 2023

This release includes various enhancements and bug fixes:

Improvements to the Forgotten User ID process.

v2.8.7 - 13 July 2023

This release includes various enhancements and bug fixes.

v.2.8.6 - 18 May 2023

This release includes various enhancements and bug fixes:

Several enhancements made to Smart Pharmacy user experience.
An issue with nominated pharmacy opening hours has been resolved.

v.2.8.5 - 11 April 2023

This release includes various enhancements and bug fixes:

User to be notified when they are about to nominate a Non-Smart pharmacy after having a Smart Pharmacy nominated previously.
Ability for user to change the nominated pharmacy from dashboard.
Multiple user experience improvements within the app.

v.2.8.4 - 23 March 2023

This release includes various enhancements and bug fixes:

Several enhancements for users who have nominated a Smart Pharmacy.
User experience improvements when linking another patient to your account.
Multiple user experience improvements within the app.

v.2.8.3 - 19 January 2023

This release includes various enhancements and bug fixes:

User journey now simplified when linking to your GP practice.
User to have an Option to delete the account within the app.
Multiple user experience improvements within the app.

v.2.8.0 - 18 August 2022

This release includes various enhancements and bug fixes:

Ability for user to use NHS login as an alternate sign-in option to access Patient Access.

V2.7.15 - 18 May 2022

This release includes various enhancements and bug fixes.

Increase the character limit for Repeat medication requests and cancellation reason.
Ability to forward a link to an article from PA read.
Appointment reason characters count to be flexible and should not be restricted to 150 characters for TPP.
Google play console report on Query_All_Package permission declarations.

2.7.14 - 1 April 2022

This release includes various enhancements and bug fixes.

Search enhancements on service catalogue page.
General user interface and improvements within the app.
Enhancements within services outside the GP.

2.7.13 - 10 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.12 - 01 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.11 - 06 January 2022

This release includes various enhancements and bug fixes.

Enhancements around non-GP services and appointment bookings.
General user interface and accessibility improvements within the app.
Improvements within Health Advice instructions.

v2.7.10 - 18 November 2021

This release includes various enhancements and bug fixes:

Improvements around Smart Pharmacy user information.
Improvements around non GP appointment bookings and generic GP appointment types.
Several user experience and accessibility changes within service catalog.

v2.7.9 - 13 October 2021

This release includes various enhancements and bug fixes:

Users are now able to book pharmacy appointments more than 30 days in advance.
Improved guidance around updating the account details and contact details.
Ability to opt in to be notified when forms are available to be submitted at the GP practice via Health Advice.

v2.7.8 – 15 September 2021

Multiple user experience improvements within the app including accessibility improvements.
Medication Assistant enhancements :
Toggle to be available to users with access to repeat meds and medical record.
Prompt to be displayed at login inviting users to activate Medication Assistant.
Get health advice changes when the form are disabled by the GP Practice.
Each tab of Account now contains information around the purpose of the tab, for better user understanding.
Video calls will no longer be supported on the Firefox browser.
A warning will appear when booking a video appointment to advise of this change.

v2.7.5 - 27 Jul 2021

This release includes various enhancements and bug fixes:

Multiple functional and user experience improvements around signing in with biometrics and signing out.
Enhancements around accessibility of the app.
General improvements in the user interface.
Improvements in the app's robustness.

v2.7.4 - 3 Jul 2021

This release includes various enhancements and bug fixes:

Smart Pharmacies now have their own profile page with featured services.
Bug fixes plus UX and Security enhancements.

v2.7.3 - 22 Jun 2021

This release includes several bug fixes and the following enhancements:

Introduction of Medication Assistant to allow users to receive a more tailored experience within Patient Access.
Users can consent to receive information relating to their medication via emails and articles, which can be toggled off at any time.
Push and/or email notifications can be sent to users where users have opted in to receive these.

v2.7.2 - 29 April 2021

Menu items changes for Appointments module.
Ability to differentiate between recent and archived repeat medication orders.
Service catalog improvements around GP and Non GP services.
COVID vaccine record made visible on home page when available.

v2.7.0 - 25 Feb 2021

This release contains the following features:

Smart Pharmacies pilot launch in certain areas of England.
Ability to nominate a Smart Pharmacy.
Smart Pharmacy when nominated and activated, enables a user to track their repeat medication orders and recieve updates of the order status from the GP practice and pharamacy.
Smart Pharmacy profile page to be available to the Patient Access users within the repeat medication section.
NEW UI to view and follow your repeat medication orders.

v2.6.10 - 17 January 2021

This release contains the following features:

Introduction of a new module "Your Reads", that makes a variety of health articles and information available to Patient Access users.
Users can customise the content they wish to see within their account.
Users can follow and unfollow the various categories to be able to read aticles that are relevant to them.

v2.6.9 - 29 October 2020

This release contains the following features:

Enhanced security at login with support for setting up a Memorable Word.
Enhanced security by not allowing common and easily guessable passwords.

v2.6.8 - 8 October 2020

This release contains the following features:

Support for multiple promo cards and banners in all Patient Access apps.
Numerous user feedback changes, tooltips, copies, icons, etc. for remote appointments, from browsing to booking and attending the appointment.
Filtering the care providers based on various appointment types.
Support for providers like Ascenti to be able to book but not join video appointments via Patient Access.
Service catalog UX enhancements to separate GP and non GP appointments.
Abandoned cart notifications for users who leave the booking mid journey.
Support in Flu eligibility checked to two distinct services for the NHS flu jab for over and under 65, to cater for availability per age group.

v2.6.7 - 3 September 2020

This release contains the following features:

Updated Flu eligibility questionnaire and outcomes to follow latest guidelines around NHS flu vaccination eligibility.

v2.6.6 - 6 August 2020

This release contains the following features:

Prompt for enabling push notifications in native apps and surrounding screens.
Sending push notifications for non GP appointments and reminders around it.
Communication preferences settings screen redesign for push notifications.
Capturing reason of non GP appointments where relevant.
Improved messaging for SSO Sign in issues when users are logged out in various scenarios.

v2.6.5 - 7 July 2020

This release includes various enhancements and bug fixes:

Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
Enhancements around map search behaviour.
User messaging improvements within appointments module.
Security enhancements in the apps around signing in.
Bug fix around promo card titles display.

v2.6.4 - 15 June 2020

This release includes various enhancements and bug fixes:

Users can now change their GP practice linkage from within the app when they move from one practice to another.
Signing up to newsletters made easier.
User message improvements within GP appointment module.
Bug fix around editing selected appointment slot.

v2.6.2 - 27 May 2020

This release includes various enhancements and bug fixes:

Online providers are now supported for telephonic and video consultations.
User message improvements around GP appointment reason and GP practice linkage.
Bug fixes around service catalogue.

v2.6.1 - 21 May 2020

This release includes various enhancements and bug fixes:

Single sign on authentication mechanism is enabled.
Various security enhancements around app usage and authentication.
Verifying your email address is now mandatory.
Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
Search enhancements are made within services catalogue.

v2.5.4 - 22 April 2020

This release includes various enhancements and bug fixes:

Introducing telephone appointment service now bookable with Pharmacies.
Improved discoverability of new services.
Character limit increased for Repeat medication request message.
Minor enhancements around Pharmacy Video appointments.
Improved messaging during registration and linking to practice.

v2.5.3 - 27 March 2020

This release includes various enhancements and bug fixes:

Ability to book and join video appointments at Pharmacies.
Security enhancements around password rules.

v2.5.2 - 11 March 2020

This release includes various enhancements and bug fixes:

Video appointments enhancements around error handling and logging.
Fix for crash within video appointments.
Home page banner enhancements around corona virus advice.

v2.5.0 - 27 February 2020

This release includes various enhancements and bug fixes:

Search service feature now available on service listing page.
Various user messages improvements.

v2.4.12 - 04 February 2020

This release includes various enhancements and bug fixes:

Enhancement around the promo card and promo banner redirection.
Fixed the bug in refreshing appointment slots when selecting different appointment type at the same branch.

v2.4.10 - 21 January 2020

This release includes various enhancements and bug fixes:

GP Practice appointment types are made available on appointments page.
Date format is made consistent across main modules.
Minor enhancements within messaging module.

Latest (Web) release notes

Wed, 22 Jul 2020 11:33:53 GMT

v2.9.0 - Aug 8th 2024

This release includes various enhancements and bug fixes:

Smart Pharmacy and its features are now available for patients whose practice uses the TPP clinical system.
Users can now receive medication order updates and notifications for orders placed outside of Patient Access.

v2.8.13 - July 10 2024

This release includes various enhancements, bug fixes and general improvements.

v2.8.12 - June 5th 2024

This release includes various enhancements, bug fixes and general improvements.

You can now set up or change the authenticator app from Account settings.
Mobile number verification from Account settings has been improved.

v2.8.11 - March 21st 2024

This release includes various enhancements, bug fixes and general improvements.

Users can now set up Multi-Factor Authentication (MFA) to secure their Patient Access accounts

v2.8.10 - Jan 11th 2024

This release includes various enhancements, bug fixes and general improvements.

v2.8.9 - 12 October 2023

This release includes various enhancements and bug fixes:

You can now access the Healthcare Services section from your Patient Access dashboard.
The COVID-19 Vaccination Card has been moved from the dashboard to the Immunisation section of your Medical Record. *The COVID-19 Vaccination Card is only available to patients in England.
We've made improvements to the mobile number verification process.

v2.8.8 - 20 September 2023

This release includes various enhancements and bug fixes:

Improvements to the Forgotten User ID process.

v2.8.7 - 13 July 2023

This release includes various enhancements and bug fixes.

v.2.8.6 - 18 May 2023

This release includes various enhancements and bug fixes:

Users will be notified when they are about to nominate a non-Smart Pharmacy after having a Smart Pharmacy nominated previously.
An issue with nominated pharmacy opening hours has been resolved.

v.2.8.5 - 11 April 2023

This release includes various enhancements and bug fixes:

User to be notified when they are about to nominate a Non-Smart pharmacy after having a Smart Pharmacy nominated previously.
Ability for user to change the nominated pharmacy from dashboard.
Multiple user experience improvements within the app.

v.2.8.4 - 23 March 2023

This release includes various enhancements and bug fixes:

Several enhancements for users who have nominated a Smart Pharmacy.
User journey improvements when linking another patient to your account.
Multiple user experience improvements within the app.

v.2.8.3 - 19 January 2023

This release includes various enhancements and bug fixes:

User journey now simplified when linking to your GP practice.
User to have an option to delete the account within the app.
Multiple user experience improvements within the app.

v.2.8.0- 18 August 2022

This release includes various enhancements and bug fixes:

Ability for user to use NHS login as an alternate sign-in option to access Patient Access.

v2.7.15 - 18 May 2022

This release includes various enhancements and bug fixes.

Increase the character limit for Repeat medication requests and cancellation reason.
Basic interaction and visual UI improvements to improve usability.
Appointment reason characters count to be flexible and should not be restricted to 150 characters for TPP.

v2.7.14 - 24 March 2022

This release includes various enhancements and bug fixes.

Search enhancements on service catalogue page.
General user interface and improvements within the app.
Enhancements within services outside the GP

v2.7.13 - 10 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.12 - 01 February 2022

This release includes various enhancements, bug fixes and general improvements.

v2.7.11 -13 December 2021

This release includes various enhancements and bug fixes:

Enhancements around non-GP services and appointment bookings.
General user interface and accessibility improvements within the app.
Improvements within Health Advice instructions.

v2.7.10.1 - 18 November 2021

This release includes following changes:

Improved guidance around updating the account details and contact details.

v2.7.10 - 1 November 2021

This release includes various enhancements and bug fixes:

Improvements around Smart Pharmacy user information.
Improvements around non GP appointment bookings and generic GP appointment types.
Several user experience and accessibility changes within service catalog.
Ability to opt in to be notified when forms are available to be submitted at the GP practice via Health Advice.

v2.7.9 - 23 September 2021

Users are now able to book pharmacy appointments more than 30 days in advance.

v2.7.8.1 - 23 September 2021

Video calls will no longer be supported on the Firefox browser.
A warning will appear when booking a video appointment to advise of this change.

V2.7.8 - 26th August 2021

Get health advice changes when forms are disabled by the GP Practice.
Each tab of the Account now contains information around the purpose of the tab, for better user understanding.

V2.7.7 - 12th August 2021

Multiple user experience improvements within the website including accessibility improvements.
Medication Assistant: Toggle to be available to users with access to repeat medication and medical record.
Medication Assistant: Prompt to be displayed at login inviting users to activate Medication Assistant.

v2.7.5 - 22 July 2021

Tab structure improvement on Account:
This structure has been improved and the tab design is now chnaged from drop down, back to how it was originally intended - in horizontal tabs.
Resilience:
If clinical systems (EMIS Web only) are temporarily unavailable, there will be the ability to let users sign in, but with limited functionality and appropriate messaging. This does not however currently cover PCS.
- Users will be able to login, but will see a message on the home page detailling limited functionality / connection with with the GP pracice.
- All GP services will be unavailable as clinical system is unavailable.
- In such circumstances, users won’t be able to see any booked appointments temporarily, including marketplace appointments. However, once the GP service is resumed, normal functionality will be resumed.
Data Erasure:

- Delete account from Ops portal functionality will make Data Erasures simpler : the current functionality of Delete account button is modified so that full data erasures happen instead of holding the records in a separate deleted table.

- Support will no longer need to send scripts to hosted.

- The Delete from ops portal or Delete from email link will erase the data fully, causing no IG compliance issue.

v2.7.2 - 29 April 2021

This release includes various enhancements and bug fixes:

COVID vaccine record to be made visible on home page when it is available and enabled.
Note: This will only be available to users who have access to their medication and immunisations.
Front end validations on pre-registration forms.

v2.7.1 - 15 April 2021

This release includes various enhancements and bug fixes:

Menu items improvements for Appointments module.
Ability to differentiate between recent and archived repeat medication orders.
Service catalog improvements around GP and Non GP services.

v2.7.0 - 25 February 2021

This release contains the following features:

Smart Pharmacies pilot launch in certain areas of England.
Ability to nominate a Smart Pharmacy.
Smart Pharmacy when nominated and activated, enables a user to track their repeat medication orders and recieve updates of the order status from the GP practice and pharamacy.
Smart Pharmacy profile page to be available to the Patient Access users within the repeat medication section.
NEW UI to view and follow your repeat medication orders.

v2.6.10 - 17 January 2021

This release contains the following features:

Introduction of a new module "Your Reads", that makes a variety of health articles and information available to Patient Access users.
Users can customise the content they wish to see within their account.
Users can follow and unfollow the various categories to be able to read aticles that are relevant to them.

v2.6.9 - 29 October 2020

This release contains the following features:

Enhanced security at login with support for setting up a Memorable Word.
Enhanced security by not allowing common and easily guessable passwords.

v2.6.8 - 8 October 2020

This release contains the following features:

Support for multiple promo cards and banners in all Patient Access apps.
Numerous user feedback changes, tooltips, copies, icons, etc. for remote appointments, from browsing to booking and attending the appointment.
Filtering the care providers based on various appointment types.
Support for providers like Ascenti to be able to book but not join video appointments via Patient Access.
Service catalog UX enhancements to separate GP and non GP appointments.
Abandoned cart notifications for users who leave the booking mid journey.
Support in Flu eligibility checked to two distinct services for the NHS flu jab for over and under 65, to cater for availability per age group.

v2.6.7 - 3 September 2020

This release contains the following features:

Updated Flu eligibility questionnaire and outcomes to follow latest guidelines around NHS flu vaccination eligibility.

v2.6.6 - 6 August 2020

This release contains the following features:

Prompt for enabling push notifications in native apps and surrounding screens.
Sending push notifications for non GP appointments and reminders around it.
Communication preferences settings screen redesign for push notifications.
Capturing reason of non GP appointments where relevant.
Improved messaging for SSO Sign in issues when users are logged out in various scenarios.

v2.6.5 - 7 July 2020

This release contains the following features:

Support for various services to be available as different appointment types. (Face to face, Video and Telephone).
Enhancements around map search behaviour.
User messaging improved within appointments module.
Various user experience and messaging fixes across the apps.

v2.6.4 - 16 June 2020

This release contains the following features:

Subscribe to weekly emails and signing up for newsletters feature made more prominent and easy to use.
Introduce categories tabs on top of service catalogue for easy filtering per category.
Various other bug fixes (Promo banner, PCS user sign in issue after SSO release, various UX fixes).

v2.6.2 - 29 May 2020

This release contains the following features:

Online branches are now supported on Patient Access for people to avail these services irrespective of their physical locations.
New feature on web app enabling user to change their GP practice if they move practice.
User message improvements around GP appointment reason and GP practice linkage to reduce support tickets.
Bug fixes around communication preferences and crash around switching patients.

v2.6.1 - 21 May 2020

This release contains the following features:

Introduction of Coronavirus hub with all relevant COVID-19 information in one place.
Search enhancements are made within services catalogue for better search experience.

v2.6.0 - 12 May 2020

This release contains the following features:

Patient Access authentication mechanism to be via Single Sign on.
Email verification mandatory for new registration with a grace period of 10 days.
Email verification prompt for existing users with unverified emails.
Stay signed in check box at SSO sign in.
Help Scout beacon to be added on sign in and registration.
Minor bug fix around marketplace free appointments.

v2.5.4 - 23 April 2020

This release contains the following features:

Telephone appointments support in Patient Access for Pharmacy appointments.
Increased discoverability of new services within a category.
Increased character limit for repeat medication request.
Minor bug fixes and enhancements around video appointments and data telemetry for video appointments.

v2.5.3 - 26 March 2020

This release contains the following features:

Video appointments support in Patient Access for Pharmacy appointments.
Security enhancements around password requirements for new registrations and reset passwords.

v2.5.1 - 12 March 2020

This release contains the following features:

Video appointments updated for improved error handling and logging: To make video appointment robust and error free before scaling up the usage.
Corona virus promo banner to redirect to a Corona virus checker to reflect advice as on NHS Public health England website.

v2.5.0 - 2 March 2020

This release contains the following features:

Handling null price for follow up appointments created at a health care provider.
24 hour cancellation on screen notification for marketplace appointment: To reduce calls for refund when appointments are cancelled too late.
Support for Minor Ailments Referral appointments.
On screen message change for GP Max appointments reached.

v2.4.10 - 21 January 2020

This release contains the following features:

Redesign of service catalog page.
Date format made consistent.
Add feedback survey in Marketplace and GP booking confirmation.
Success message added within 2 way messaging when message is sent.

Version Support

Fri, 01 Nov 2019 11:07:38 GMT

Patient Access regularly discontinues support for the older versions of iOS/Android operating systems and web browsers in order to be able to focus on delivering higher quality in the latest and upcoming Patient Access releases.

Currently supported versions

iOS

iOS - 15 or higher

Android

Android 10 or higher

If your device does not meet the minimum supported version, you can still access all the benefits of Patient Access by logging into our website.

Web browsers

Chrome from version 110.0

Safari from version 14.0

Edge from version 119.0

Firefox from version 116.0