Register without a letter

The Registration section of the sign in screen

Register without a letter

Read about proxy access, if you manage an account on behalf of a friend or relative. 

Not all practices allow patients to register online. If this option is not available once you have entered your practice's postcode, you will need to collect a registration letter from them.

If you live in England, you can register for Patient Access without a letter, using the steps below to create a basic Patient Access account. You can also view our video tutorial on how to register without a letter here.

Important: To complete the registration and get a fully active account, you need to take proof of identity to your practice and ask them to complete your registration.

  1. Go to
  2. Enter the practice postcode or name of where you are currently registered. 
  3. Select Search.
  4. Select your practice from the list provided.
  5. Select Continue.
  6. Below the question 'Have you received a registration letter from your practice?', select No.

  7. Read the information messages on-screen, then select Continue
  8. Enter your personal details, then select Continue.
    Note: The personal details must match the details held by your practice.
  9. Enter your account details - email address (please note this must be unique to your account), mobile number (optional), and a password of your choice. 
    Note: Your password must be at least 8 characters in length, contain at least one upper-case letter, one lower-case letter and one number.
  10. Select the box to accept the terms and conditions.
  11. Select Register and create account.
    Your account has been created. 

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice