Register for Patient Access remotely

In these challenging times, practices have been required to limit face to face contact with patients at the practice. This makes it more important than ever to have access to online services.

With 8.9 million users, Patient Access is by far the most widely used online service provider for NHS patients. Registering with Patient Access for services from your GP allows you to request repeat prescriptions, view your medical records, see results and much more.

You can sign up for online services with Patient Access using the following steps:

  • Visit your practice’s website and look for the option to sign up for online services. If available, you can download and complete a registration form.
  • Send the form back to the practice email address (available on the practice website).

If your practice do not have a registration letter on their website, and with their approval, you could use the standard form below and send it via email.

Download registration form

If you are known to your practice

  • You can phone the practice to arrange a telephone appointment where the practice can ‘vouch’ for your identity.
  • They can then issue a linkage key which will allow you to complete your registration.

If you are not known to your practice

  • If your GP practice has made this available, you can register online for Patient Access and book a single video appointment at your GP surgery.
  • When you have your appointment, make sure you have at least one form of ID (passport, UK or EU driving licence, or European national identity card).
  • Your practice can then complete your registration.

Still having a problem?

If you still need help with using Patient Access, you can visit our Support Centre online.

If you want to discuss medical issues, please contact your practice